Pricing and features
Press'nXPress, a SaaS-based platform designed to enhance business performance through real-time, actionable feedback. Our team of experts is ready to tailor the perfect solution for your unique requirements. Experience the power of Press'nXPress and elevate your business today!
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Standard
Standard Package is a good start for the organizations to measure and monitor customer satisfaction in high traffic locations. High volume of feedback, real-time alerts and response trends.
Most Popular!
Advanced
The Advanced Package is designed to provide organizations with enhanced capabilities for measuring and managing customer satisfaction in high-traffic locations and digital channels. The Advanced Package offers additional tools and functionalities to further optimize feedback management.
Managed
The Managed Package complements the Advanced Package by offering additional services and support to organizations seeking expert assistance in managing their feedback effectively. It includes professional services of our team who specialize in maximizing the value derived from the feedbacks.
With Press'nXPress, no hidden cost or extra charges for:
- Feedback response volume
- Number of questions and surveys
- Automated data analysis and trends
- Number of users and accounts
- Data access, alerts, notification
Features Customized to Your Business Needs
Feedback Collectors
Standard
Advanced
Managed
XPressKiosk for physical locations
Standard:
Advanced:
Managed:
XPressDigital for website, mobile, and digital screen
Standard:
Advanced:
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XPressQR for physical locations, posters, labels
Standard:
Advanced:
Managed:
XPressSurvey for monthly or quarterly pulse surveys
Standard:
Advanced:
Managed:
XPressEmail for feedback request in email
Standard:
Advanced:
Managed:
XPressSignature for feedback request in email signatures
Standard:
Advanced:
Managed:
XPressSMS for feedback request on the go as 2-way SMS
Standard:
Advanced:
Managed:
XPressIVR for feedback request after call with agents
Standard:
Advanced:
Managed:
Business Review Sites feedback like Google
Standard:
Advanced:
Managed:
Feedback Insights
Standard
Advanced
Managed
Insights dashboard and reports
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Advanced:
Managed:
Alerts & Notification & Automation
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Advanced:
Managed:
Weekly | Monthly Reports in Email
Standard:
Advanced:
Managed:
Recommendations for actionable and impactful operational improvements
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Advanced:
Managed:
Reporting mobile app iOS and Android
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Advanced:
Managed:
Sentiment and Text Analytics
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Advanced:
Managed:
Integration with other systems like CRM, POS, Enterprise applications
Standard:
Advanced:
Managed:
ActionHub to respond back to feedback
Standard:
Advanced:
Managed:
Journey Map to monitor satisfaction across customer journey
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Advanced:
Managed:
Services
Standard
Advanced
Managed
Quarterly reviews with a Press'nXPress expert
Standard:
Advanced:
Managed:
Strengths and weaknesses of your organization outlined based on specific locations and time
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Advanced:
Managed:
Guidance on additional uses of the solution based on your organization's goals
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Advanced:
Managed:
Monthly reviews with a Press'nXPress customer experience expert
Standard:
Advanced:
Managed:
Analysis of how your operational improvements have impacted customer experience
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Advanced:
Managed:
Comparative analysis of additional data points (temperature, wait time, etc.) and their effect on customer experience
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Advanced:
Managed:
Additional training for new team members and assistance deploying new Press'nXPress features
Standard:
Advanced:
Managed:
Dedicated change agent to help your team overcome challenges and transform processes for faster customer experience results
Standard:
Advanced:
Managed:
