Capture feedback directly from your email
Don't even think about monitoring your customer experience with the old-school email survey. Its low response rate shows how sick and tired people are of filling out email surveys. It's time to move on from email survey to a targeted one question experience related solution.
Receive high-quality feedback effortlessly
Easy-to-use, powerful yet simple integration
Engage the right people at the right time
Get actionable feedback from the right visitors with context
Change questions effortlessly anytime
Receive high-quality feedback insights from your customers
Best ways to use an Email Feedback platform
Automate retail email feedback request with APIs: Send email feedback based on different triggers like post purchase, post pickup, post delivery and similar by integrating Press'nXPress to your system via APIs and Webhooks.
Upload bulk contacts: Looking to send email feedback request to lots of customers together? Upload CSV to send email feedback request to bulk contacts at Press'nXPress.
Send Email Feedback manually: Add multiple customer names and email address to send email request manually to get feedback through Press'nXPress platform.
Embedded question in email signature
Email Feedback Request Key Points
- Send feedback request emails right after the service - Ensure that the customer still has a clear memory to offer a proper response
- No need to manually track your customers - Integrate with other existing systems to trigger send email feedback request after a transaction
- Respond to customer feedback - Resolve their issue and inform them how you will use their feedback to benefit them
- Automate feedback request email - Make it an essential part of your operation and customer experience strategy
Embedded question in email body or newsletter